We value our relationship with our supporters and want you to feel assured that we will deliver what we promise. We also want you to enjoy the experience of helping make a difference globally. Your support and generosity enables us to improve the lives of those children, women and men overseas who are affected by disease, poverty and prejudice.
To be open and transparent
We use your donations effectively and responsibly to fund work that delivers the maximum positive impact
We adhere to the regulations and guidelines set out by recognised regulatory bodies
We keep you informed on where your money is going and how it is helping to change lives
We make it really clear how you can help and make it easy for you to do so
You can rest assured your data is managed appropriately and protected from misuse; we follow all data protection legislation and guidelines from the Institute of Fundraising and the Fundraising Regulator
We do not share your personal information with any third parties for contact or sales purposes
We only contact you by the methods agreed
We only work with other like-minded professional organisations who share our same values and good practice
We really value your feedback so if you have any questions or comments about our fundraising promise please contact our Donor Support Team on 01206 216700 (Monday – Friday 9am – 5pm) or email donorsupport@lepra.org.uk